Privacy, photos, payment, and service terms.

When you request a quote, we may collect your name, phone number, town, job details, requested timing, and photos you choose to upload. We use this information to review your request, contact you, schedule service, and keep business records.

Uploaded photos are used to understand job size, item type, access, and removal details. We do not sell customer photos or publicly post private customer information without permission.

We do not sell, rent, or trade customer information to outside companies for advertising or marketing.

Quotes are based on the details provided. Final pricing may change if the job is larger, heavier, harder to access, or different from the original description.

• Remove valuables before service.
• Secure pets before arrival.
• Identify items that should not be removed.
• Tell us about stairs, long carries, fragile areas, or heavy items.

We do not remove hazardous, unsafe, illegal, or restricted materials including chemicals, oil, gasoline, paint, asbestos, medical waste, explosives, firearms, ammunition, biohazards, human or animal waste, or illegal materials.

Payment is generally due when the job is completed unless otherwise agreed. Accepted payment methods may include Zelle, Venmo, cash, checks, or another approved method.

Jobs may be rescheduled due to weather, unsafe conditions, vehicle issues, disposal site closures, emergencies, or schedule conflicts. Any cancellation rights required by law will be honored.